Frequently Asked Questions
Q - HOW DO I PLACE AN ORDER THROUGH YOUR WEBSITE?
A - 1. Click on the item you want
2. Select the type of product you want (if there are varieties)
3. Select Add to Cart
4. Click Check out on add to Cart
5. Fill-out the necessary details needed for the shipment
6. Choose a payment method (COD, PayPal)
7. You will then receive a confirmation and just wait for the product to arrive.
Q - ARE THERE OTHER WAYS THAT WE COULD PAY FOR THE ITEM ASIDE CASH ON DELIVERY?
A - Yes, we accept bank transfers through Visa, MasterCard, PayPal, Coinsph, Gcash, Paymaya, BPI, BDO and Security Bank or you could send the money through Western Union, LBC, Palawan Express, M Lhuillier and Cebuana Lhuillier. Just send us a message on our official Facebook page (FashioniStore) for further details. The shipping time may only take 1-2 days.By doing a bank transfer or pera padala, the shipping time may only take 1-2days.
Q - DO YOU ACCEPT RETURNS OF REFUNDS?
A - Yes, we do accept returns and refunds as long as it is within 7 days. Starting from the time you received the package. However, we will not accept the product if it has been
Item is not scratched or dropped
We will refund or return if there is a factory defect
Q - HOW LONG DOES IT TAKE FOR MY ITEM TO ARRIVE
A - It normally takes 1-3 days for within metro manila and 3-7 days outside of metro manila but, in some instances it may take longer and in this case you will receive a text message or a phone call from on of our staff.
Q - MY ITEM HAS NOT ARRIVED ON THE GIVEN TIME FRAME.
There are instances where the shipping time takes more than we stated, this is because of some reasons
* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area
Always make sure to complete your address to ensure a successful delivery.
For more questions, please email us at Istantfashion12@gmail.com